For the full list of publications, visit my CV Lattes (in Portuguese).
Other sources: Google Scholar Profile, DBLP.
PhD Dissertation
CHAVES, A. P. Should my Chatbot be Register-Specific? Designing Appropriate Utterances for Tourism Interactions. Northern Arizona University, Arizona, 2020.
Book Chapter
CHAVES, A. P.; VAN HOOIJDONK, C. M. J.; LIEBRECHT, C.; CANDELLO, H.; LEE, M.; KRAUS, M.; GEROSA, M. A. Conversational Agents. In: STEPHANIDIS, C; SALVENDY, G. (Eds.), Human-Computer Interaction: Interacting in Intelligent Environments. Human-Computer Interaction: Foundations, Methods, Technologies and Applications. CRC Press, 2024.
Refereed Journal Papers
MARIANO, P. A. de L.; SOUZA, A. C. R. de; GUERINO, G. C.; CHAVES, A. P.; VALENTIM, N. M. C. A Systematic Mapping Study about Technologies for Hedonic Aspects Evaluation in Text-based Chatbots. Journal on Interactive Systems, Porto Alegre, RS, v. 15, n. 1, p. 875–896, 2024. DOI: 10.5753/jis.2024.4350.
CHAVES, A. P.; HOCKING, T.; DOERRY, E.; EGBERT, J.; GEROSA, M. A.. Chatbots Language Design: The Influence of Language Variation on User Experience with Tourist Assistant Chatbots. Transactions on Computer-Human Interaction. ACM, v. 29(2), p. 13:1-13:38, 2022. DOI: 10.1145/3487193
CHAVES, A. P.; GEROSA, M. A.. How should my chatbot interact? A survey on social characteristics in human-chatbot interaction design. International Journal of Human-Computer Interaction. Taylor & Francis, 2020. DOI: 10.1080/10447318.2020.1841438
SANTANA, E. F. Z.; CHAVES, A. P.; GEROSA, M. A., KON, F.; MILOJICIC, D.. Software Platforms for Smart Cities: Concepts, Requirements, Challenges, and a Unified Reference Architecture. ACM Comput. Surv. 50, 6, Article 78 (November 2018), 37 pages. DOI: 10.1145/3124391
STEINMACHER, I.; CHAVES, A. P.; GEROSA, M. A.. Awareness Support in Distributed Software Development: A Systematic Review and Mapping of the Literature. Computer Supported Cooperative Work 22, 113–158 (2013). DOI: 10.1007/s10606-012-9164-4
LEAL, G. C. L.; CHAVES, A. P.; HUZITA, E. H. M.; DELAMARO, M. E.. An Integrated Approach of Software Development and Test Processes to Distributed Teams. Journal of Universal Computer Science (Print), v. 18, p. 2686, 2012.
CHAVES, A. P.; STEINMACHER, I.; HUZITA, E. H. M.; LEAL, G. C. L.; BIASAO, A.B.. OntoDiSENv1: an Ontology to Support Global Software Development. CLEI Electronic Journal, v. 14, p. 1-12, 2011.
Refereed Conference Papers
2025
RIBEIRO, D. M.; AZUL, C., NEGROMONTE, V., MELO, F. V., MATIAS, G. W., FARIAS, A., CHAVES, A. P., GAMA, K.. A Mapping Review to Understand Web and Mobile Apps Accessibility for Adults with Autism. In: Proceedings of the Brazilian Symposium on Information Systems (SBSI), 21., 2025. Porto Alegre: Sociedade Brasileira de Computação, 2025. p. 349-358. DOI: 10.5753/sbsi.2025.246487.
MARIANO, P. A. L., CHAVES, A. P. and VALENTIM, N. (2025). Development and Preliminary Evaluation of a Technology for Assessing Hedonic Aspects of UX in Text-Based Chatbots. In: Proceedings of the 27th International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-758-749-8; SciTePress, pages 544-551. DOI: 10.5220/0013289200003929
2024
GAMA, K., CHAVES, A. P., RIBEIRO, D. M., DEVATHASAN, K., & DAMIAN, D.. How Much Do You Know About Your Users? A Study of Developer Awareness About Diverse Users. In: 2024 IEEE 32nd International Requirements Engineering Conference Workshops (REW), Reykjavik, Iceland, 2024, pp. 110-118, DOI: 10.1109/REW61692.2024.00021.
RIBEIRO, D. M., MELO, F. V., NEGROMONTE, V., MATIAS, G. W., FARIAS, A., AZUL, C., CHAVES, A. P., & GAMA, K. (2024). A Comparative Study on Accessibility for Autistic Individuals with Urban Mobility Apps. In: Proceedings of the XXIII Brazilian Symposium on Human Factors in Computing Systems (IHC '24). ACM, New York, NY, USA, Article 49, 1–13. DOI: 10.1145/3702038.3702088
2023
SIN, J., CANDELLO, H., CLARK, L., COWAN, B. R., LEE, M., MUNTEANU, C., PORCHERON, M., VÖLKEL, S. T., BRANHAM, S., BREWER, R. N., CHAVES, A. P., JABER, R., LAZAR, A.. 2023. CUI@CHI: Inclusive Design of CUIs Across Modalities and Mobilities. In: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems (CHI EA '23). acm, New York, NY, USA, Article 341, 1–5. DOI: 10.1145/3544549.3573820
DE SOUZA, A. C. R., MARIANO, P. A. L., GUERINO, G. C., CHAVES, A. P., & VALENTIM, N. M. C.. Technologies for Hedonic Aspects Evaluation in Text-based Chatbots: A Systematic Mapping Study. In: Proceedings of the XXII Brazilian Symposium on Human Factors in Computing Systems (IHC '23). ACM, New York, NY, USA, Article 62, 1–11. DOI: 10.1145/3638067.3638089
2021
ALVES, L. P. S.; WIESE, I. S.; CHAVES, A. P.; STEINMACHER, I.. How to Find My Task? Chatbot to Assist Newcomers in Choosing Tasks in OSS Projects. In: Chatbot Research and Design. CONVERSATIONS 2021. Lecture Notes in Computer Science., v. 13171, p. 90-107. Springer, Cham, 2021.
CHAVES, A. P.; GEROSA, M. A.. The Impact of Chatbot Linguistic Register on User Perceptions: A Replication Study. In: Chatbot Research and Design. CONVERSATIONS 2021. Lecture Notes in Computer Science., v. 13171, p. 143-159. Springer, Cham, 2021.
2020
CHAVES, A. P.. Should my chatbot be register-specific: Designing Appropriate Utterances for Tourism. In: CHI EA '20: Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, Honolulu, 2020.
2019
2018
2016
2015
BATISTA, P.; RIBEIRO, L.; COGO, F. R.; CHAVES, A. P.. Um Survey sobre Soluções de Computacação Urbana Como Meio de Promoção da Socialização Face-a-Face. In: Simpósio Brasileiro de Sistemas Colaborativos, Salvador, 2015.
RAMOS, F. V.; CHAVES, A. P.; GEROSA, M. A.; STEINMACHER, I.. Um estudo exploratório sobre contribuições casuais em projetos de software livre: caso do projeto LibreOffice. In: IX Workshop em Desenvolvimento Distribuído de Software, Ecossistemas de Software e Sistemas-de-Sistemas, Belo Horizonte, 2015.
PRUDENCIO, M. M. V; COGO, F. R.; CHAVES, A. P.; STEINMACHER, I.. Participação de Mulheres em Projetos de Software Livre: Caso da Comunidade Brasileira da Mozilla Foundation. In: XVI Workshop Internacional de Software Livre (WSL 2015), Porto Alegre, 2015.
2014
STEINMACHER, I.; CHAVES, A. P.; CONTE, T. U.; GEROSA, M. A.. Preliminary Empirical Identification of Barriers Faced by Newcomers to Open Source Software Projects. In: 2014 Brazilian Symposium on Software Engineering (SBES), p. 51-60, Maceio, 2014.
ANTONIO, M. F.; COGO, F. R.; STEINMACHER, I.; CHAVES, A. P.. FIltragem Colaborativa de Rotas de Ônibus Usando Dados sobre a Acessibilidade das Vias Urbanas. In: Simpósio Brasileiro de Sistemas Colaborativos, 2014, Curitiba, 2014.
2013
STEINMACHER, I.; WIESE, I. S.; CHAVES, A. P.; GEROSA, M. A.. Why do newcomers abandon open source software projects?. In: 2013 6th International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE), p. 25, San Francisco, 2013.
STEINMACHER, I.; SILVA, M. A. G.; COGO, F. R.; CHAVES, A. P.; GEROSA, M. A. . Tópicos de pesquisa e rede de coautoria no Simpósio Brasileiro de Sistemas Colaborativos. In: Simpósio Brasileiro de Sistemas Colaborativos, Manaus, 2013.
2012
VIEIRA, V.; FERRAZ, C.; TEDESCO, P.; TIMES, V. C; SALGADO, A. C.; HUZITA, E. H. M.; CHAVES, A. P.; STEINMACHER, I.. The UbiBus Project: Using Context and Ubiquitous Computing to build Advanced Public Transportation Systems to Support Bus Passengers. In: VIII Simpósio Brasileiro de Sistemas de Informação (SBSI 2012), São Paulo, 2012.
STEINMACHER, I.; WIESE, I. S.; CHAVES, A. P.; GEROSA, M. A.. Newcomers Withdrawal in Open Source Software Projects: Analysis of Hadoop Common Project. In: 2012 Brazilian Symposium on Collaborative Systems (SBSC), 2012, Sao Paulo, 2012.
NISHI, MARCELO KOTI; CHAVES, A. P.; STEINMACHER, I.. A Collective Intelligence Based System for Visualizing Problems in Public Roads. In: 2012 Brazilian Symposium on Collaborative Systems (SBSC), p. 94-98, São Paulo, 2012.
2011
CHAVES, A. P.; STEINMACHER, I.; VIEIRA, V.. Social networks and collective intelligence applied to public transportation systems: A survey. In: Simpósio Brasileiro de Sistemas Colaborativos, 2011, Parati - RJ, 2011.
ALVES, L. P.S; CHAVES, A. P.; STEINMACHER, I.. Um aplicativo baseado em inteligência coletiva para compartilhamento de rotas em redes sociais. In: Simpósio Brasileiro de Sistemas Colaborativos, 2011, Parati - RJ, 2011.
VIVIAN, R. L; HUZITA, E. H. M.; LEAL, G. C. L.; CHAVES, A. P.. Context-Awareness on Software Artifacts in Distributed Software Development: A Systematic Review. In: CRIWG Conference on Collaboration and Technology, 2011, Parati - RJ. Lecture Notes in Computer Science. v. 6969. p. 30-44. Berlin/Heidelberg: Springer, 2011.