Publications

For the full list of publications, visit my CV Lattes (in Portuguese).

Other sources: Google Scholar Profile, DBLP.

PhD Dissertation

CHAVES, A. P. Should my Chatbot be Register-Specific? Designing Appropriate Utterances for Tourism Interactions. Northern Arizona University, Arizona, 2020.

Refereed Journal Papers

CHAVES, A. P.; HOCKING, T.; DOERRY, E.; EGBERT, J.; GEROSA, M. A.. Chatbots Language Design: The Influence of Language Variation on User Experience with Tourist Assistant Chatbots. Transactions on Computer-Human Interaction. ACM, v. 29(2), p. 13:1-13:38, 2022.

CHAVES, A. P.; GEROSA, M. A.. How should my chatbot interact? A survey on social characteristics in human-chatbot interaction design. International Journal of Human-Computer Interaction. Taylor & Francis, 2020. DOI: 10.1080/10447318.2020.1841438

SANTANA, E. F. Z.; CHAVES, A. P.; GEROSA, M. A., KON, F.; MILOJICIC, D.. Software Platforms for Smart Cities: Concepts, Requirements, Challenges, and a Unified Reference Architecture. ACM Computing Surveys (CSUR), v. 50(6), 2018.

STEINMACHER, I.; CHAVES, A. P.; GEROSA, M. A.. Awareness Support in Distributed Software Development: A Systematic Review and Mapping of the Literature. Computer Supported Cooperative Work, v. 22, p. 113-158, 2013.

LEAL, G. C. L.; CHAVES, A. P.; HUZITA, E. H. M.; DELAMARO, M. E.. An Integrated Approach of Software Development and Test Processes to Distributed Teams. Journal of Universal Computer Science (Print), v. 18, p. 2686, 2012.

CHAVES, A. P.; STEINMACHER, I.; HUZITA, E. H. M.; LEAL, G. C. L.; BIASAO, A.B.. OntoDiSENv1: an Ontology to Support Global Software Development. CLEI Electronic Journal, v. 14, p. 1-12, 2011.

Refeered Conference Papers

2021

ALVES, L. P. S.; WIESE, I. S.; CHAVES, A. P.; STEINMACHER, I.. How to Find My Task? Chatbot to Assist Newcomers in Choosing Tasks in OSS Projects. In: Chatbot Research and Design. CONVERSATIONS 2021. Lecture Notes in Computer Science., v. 13171, p. 90-107. Springer, Cham, 2021.

CHAVES, A. P.; GEROSA, M. A.. The Impact of Chatbot Linguistic Register on User Perceptions: A Replication Study. In: Chatbot Research and Design. CONVERSATIONS 2021. Lecture Notes in Computer Science., v. 13171, p. 143-159. Springer, Cham, 2021.

2020

CHAVES, A. P.. Should my chatbot be register-specific: Designing Appropriate Utterances for Tourism. In: CHI EA '20: Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, Honolulu, 2020.

2019

CHAVES, A. P.; EGBERT, J.; GEROSA, M. A.. Chatting like a robot: the relationship between linguistic choices and users’ experiences. In: ACM CHI Workshop on Conversational Agents: Acting on the Wave of Research and Development, Glasgow, 2019.CHAVES, A. P.; DOERRY, E.; EGBERT, J.; GEROSA, M. A.. it's How You Say It Identifying Appropriate Register for Chatbot Language Design. In: Proceedings of the 7th International Conference on Human-Agent Interaction, Kyoto, 2019.

2018

WESSEL, M.; DE SOUZA, B. M.; STEINMACHER, I., WIESE, I. S.; POLATO, I.; CHAVES, A. P.; GEROSA, M. A.. The Power of Bots: Characterizing and Understanding Bots in Open Source Software Projects. In: ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2018), New York, USA. 2018.CHAVES, A. P.; GEROSA, M. A.. Single or Multiple Conversational Agents? An Interactional Coherence Comparison. In: ACM CHI Conference on Human Factors in Computing Systems, Montréal, 2018.

2016

CHAVES, A. P.; STEINMACHER, I.; GEROSA, M. A.. Por onde quero ir? Interesses pessoais na escolha de um trajeto urbano. In: XIII Simpósio Brasileiro de Sistemas Colaborativos, Porto Alegre, 2016.

PRUDENCIO, M. M. V.; CHAVES, A. P.. Análise da Influência de Grupos de Inclusão de Mulheres em Comunidades de Software Livre. In: CSBC WIT - Women in Information Technology, Porto Alegre, 2016.

2015

CHAVES, A. P.; GEROSA, M. A.. Using Collective Intelligence to Improve Urban Mobility in Smart Cities. In: CSCW 2015 Workshop: Doing CSCW Research in Latin American: differences, opportunities, challenges, and lessons learned, Vancouver, 2015. p. 1-4.

BATISTA, P.; RIBEIRO, L.; COGO, F. R.; CHAVES, A. P.. Um Survey sobre Soluções de Computacação Urbana Como Meio de Promoção da Socialização Face-a-Face. In: Simpósio Brasileiro de Sistemas Colaborativos, Salvador, 2015.

RAMOS, F. V.; CHAVES, A. P.; GEROSA, M. A.; STEINMACHER, I.. Um estudo exploratório sobre contribuições casuais em projetos de software livre: caso do projeto LibreOffice. In: IX Workshop em Desenvolvimento Distribuído de Software, Ecossistemas de Software e Sistemas-de-Sistemas, Belo Horizonte, 2015.

PRUDENCIO, M. M. V; COGO, F. R.; CHAVES, A. P.; STEINMACHER, I.. Participação de Mulheres em Projetos de Software Livre: Caso da Comunidade Brasileira da Mozilla Foundation. In: XVI Workshop Internacional de Software Livre (WSL 2015), Porto Alegre, 2015.

2014

STEINMACHER, I.; CHAVES, A. P.; CONTE, T. U.; GEROSA, M. A.. Preliminary Empirical Identification of Barriers Faced by Newcomers to Open Source Software Projects. In: 2014 Brazilian Symposium on Software Engineering (SBES), p. 51-60, Maceio, 2014.

ANTONIO, M. F.; COGO, F. R.; STEINMACHER, I.; CHAVES, A. P.. FIltragem Colaborativa de Rotas de Ônibus Usando Dados sobre a Acessibilidade das Vias Urbanas. In: Simpósio Brasileiro de Sistemas Colaborativos, 2014, Curitiba, 2014.

2013

STEINMACHER, I.; WIESE, I. S.; CHAVES, A. P.; GEROSA, M. A.. Why do newcomers abandon open source software projects?. In: 2013 6th International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE), p. 25, San Francisco, 2013.

STEINMACHER, I.; SILVA, M. A. G.; COGO, F. R.; CHAVES, A. P.; GEROSA, M. A. . Tópicos de pesquisa e rede de coautoria no Simpósio Brasileiro de Sistemas Colaborativos. In: Simpósio Brasileiro de Sistemas Colaborativos, Manaus, 2013.

2012

VIEIRA, V.; FERRAZ, C.; TEDESCO, P.; TIMES, V. C; SALGADO, A. C.; HUZITA, E. H. M.; CHAVES, A. P.; STEINMACHER, I.. The UbiBus Project: Using Context and Ubiquitous Computing to build Advanced Public Transportation Systems to Support Bus Passengers. In: VIII Simpósio Brasileiro de Sistemas de Informação (SBSI 2012), São Paulo, 2012.

STEINMACHER, I.; WIESE, I. S.; CHAVES, A. P.; GEROSA, M. A.. Newcomers Withdrawal in Open Source Software Projects: Analysis of Hadoop Common Project. In: 2012 Brazilian Symposium on Collaborative Systems (SBSC), 2012, Sao Paulo, 2012.

NISHI, MARCELO KOTI; CHAVES, A. P.; STEINMACHER, I.. A Collective Intelligence Based System for Visualizing Problems in Public Roads. In: 2012 Brazilian Symposium on Collaborative Systems (SBSC), p. 94-98, São Paulo, 2012.

2011

CHAVES, A. P.; STEINMACHER, I.; VIEIRA, V.. Social networks and collective intelligence applied to public transportation systems: A survey. In: Simpósio Brasileiro de Sistemas Colaborativos, 2011, Parati - RJ, 2011.

ALVES, L. P.S; CHAVES, A. P.; STEINMACHER, I.. Um aplicativo baseado em inteligência coletiva para compartilhamento de rotas em redes sociais. In: Simpósio Brasileiro de Sistemas Colaborativos, 2011, Parati - RJ, 2011.

VIVIAN, R. L; HUZITA, E. H. M.; LEAL, G. C. L.; CHAVES, A. P.. Context-Awareness on Software Artifacts in Distributed Software Development: A Systematic Review. In: CRIWG Conference on Collaboration and Technology, 2011, Parati - RJ. Lecture Notes in Computer Science. v. 6969. p. 30-44. Berlin/Heidelberg: Springer, 2011.